Privacy policy

Last updated October 26, 2026

Glove Pop helps families and pitching coaches look at pitching videos together. This page says what we keep, who can see it and what you can do about it, in plain words.

Who has an account

Accounts are for adults: parents or guardians, and coaches. Players don't have their own account. A parent adds their pitcher with a first name only, and decides who sees their videos. If you think a child has made an account, contact us and we'll delete it.

What we keep

Your account: name, email address and a scrambled form of your password (we can't read it).
Your pitcher's first name and sport.
The videos you upload, and what Glove Pop works out from them: the tracked skeleton, delivery phases, measurements and speeds.
Comments, marked-up stills, drills, how pitches went (if you tag them), and Coach Guide replies.
If you join a waitlist: your email address and which plan.

We don't ask for your pitcher's age, school, team or location.

Who can see your videos

You, and the coaches on your pitcher's team: coaches you share with, or who invited you.
Coach Guide, if it's on for your pitcher. People on the Glove Pop team (including pitching coaches and reviewers working with us) may look at your videos, replies and comments to write, check and improve Coach Guide replies.
Glove Pop staff, only when needed to run the service, fix a problem you report, or keep it safe.

Nobody else. Videos aren't public and aren't shared between families.

Services we use

Hosting and storage: the app runs on Heroku; videos are stored with Cloudflare R2.
AI notes and Coach Guide: when notes are asked for, still frames from the video and the measurements (no names) are sent to Anthropic's Claude to write them. They're not used to train AI models.
Email: notifications and password resets are sent through our email provider.

Video analysis (finding the pitcher and the skeleton) runs on your own phone or computer.

What we don't do

We don't sell your data, show ads, or use your videos to train AI models. We don't use tracking or advertising cookies: the only cookie keeps you signed in, and your device keeps a few settings and recently watched videos so they load faster.

Your choices

Turn off emails in the account menu.
Remove a coach or Coach Guide from your pitcher at any time on your Pitches page; they lose access to the videos.
Delete a pitch or session (and its video) from its page.
To delete your account and everything in it, contact us.

Changes and contact

If we change this policy in a way that matters, we'll say so in the app or by email. Questions or requests: contact the Glove Pop team.